ZOEY Billing Software for Your Whole Service Business
One complete platform. Two built-in portals. Billing expertise behind it.
ZOEY is cloud-based billing software for telecoms resellers, MSPs and mid-sized service providers. It brings recurring and usage-based billing, supplier reconciliation and multi-service consolidation together in one award-winning platform, with a powerful admin portal for your team and a customer portal in your own branding.
Whether you sell mobile, voice, connectivity, managed IT or subscriptions, ZOEY gives you accurate invoices, protected margins and a billing operation that scales with you. It is built for MSPs, telecoms resellers, mobile service providers and growing businesses billing across several services.
400+ Supported Providers
Customer Self-Service Portal
Unlimited Users
No Chargeable Add-Ons
Is Your Billing Holding Your Business Back?
Most growing providers reach a point where billing costs more time and money than it should. If any of these sound familiar, ZOEY was built for you.
Hours Lost to Spreadsheets
Supplier files downloaded, reformatted and checked by hand before every single bill run.
Charges Slipping Through
New services and supplier changes that never quite make it onto the customer invoice.
Customers Chasing Answers
Usage and invoice queries that tie up your team because customers can’t see their own data.
A System You’ve Outgrown
Legacy software that turns every price change, bundle or new product into a project.
Everything Connects Around the Services You Sell
Customers rarely buy just one thing. ZOEY brings mobile, voice, connectivity, managed IT, hosting and subscriptions into a single billing process, combining recurring fees, rated usage and one-off items on one clear, professional invoice.
That means one platform to learn, one bill run to manage and one complete view of every customer, however many suppliers and services sit behind it.
- Recurring charges billed in advance or arrears, with automatic prorating
- Usage rated against your own tariffs, bundles and allowances
- One-off and ad-hoc charges alongside regular billing
- Multi-brand invoicing for dealer and white-label models
- Billing in GBP, USD and EUR as standard
What’s Inside ZOEY
Every feature is included as standard, with no light version and no chargeable add-ons. Explore each part of the platform in more detail.
Admin Portal
Customers, services, tariffs, contracts and invoice runs in one wizard-led workspace, with bulk changes that turn hours of admin into minutes.
Customer Portal
A fully branded portal on your own domain, giving customers 24/7 access to invoices, usage, alerts, spend caps and service controls.
Revenue Assurance
Supplier reconciliation, margin analysis and pre-invoice checks that catch missed charges and billing errors before invoices go out.
Network Integrations
Usage from 400+ supported providers, plus real-time SIM swaps, bars and spend caps through enhanced integrations with mobile providers.
APIs and Integrations
Open APIs and a Zapier listing, card and Direct Debit payments through Stripe, GoCardless and other providers, and accounting exports for Xero, Sage, QuickBooks and more to keep your systems in step.
Bureau Billing
Prefer to hand over the day-to-day? Our billing specialists can run billing for you, while your team keeps full access to ZOEY.
Rating That Follows Your Commercial Proposition
Sell the propositions that suit your customers, rather than passing on a supplier’s charging structure. ZOEY rates every record against the rules you set, so your pricing, bundles and promotions work exactly as you designed them.
When prices change retrospectively, ZOEY re-rates previously loaded usage automatically, so invoices stay accurate without any manual re-work.
- Rate by the second, minute, message, megabyte or event
- Fixed prices or percentage uplifts on supplier costs
- Step-rating for multi-part prices, such as NGCS
- Individual, shared and self-optimising bundles
- Multiple rate cards with priority overrides
Value Across Every Department
ZOEY is more than a billing system. It supports growth across your whole business, from winning new customers to protecting the margin on every service you sell.
Many of our partners have won new business on the strength of ZOEY alone.
Sales
A fully branded portal on your own domain gives you a genuine USP when competing for new business.
Marketing
Portal pop-ups, HTML email templates and branded PDF inserts turn every bill into a chance to cross-sell.
Customer Service
Customers set their own usage and spend alerts and find answers in the portal, so fewer queries reach your team.
Profitability
Margin analysis, supplier reconciliation and variance checks protect the revenue on every bill run.
Security and Compliance Built In
Tekton Billing is certified to ISO 27001 and Cyber Essentials. ZOEY is fully browser-based and hosted in UK ISO 27001 certified data centres across two sites, with two-factor authentication as standard for every user and single sign-on (SSO) available for your team and your customers.
The customer portal also helps you meet Ofcom’s General Conditions, which require providers to give end users online access to their usage, spend and invoices.
Simple, Transparent Pricing
ZOEY is priced as a monthly platform fee plus a small percentage of billed revenue, tiered as your business grows. You always know what you will pay, and your costs grow in line with your business.
There are no minimum fees, no out-of-term penalties and no chargeable add-ons.
- Unlimited users
- All modules and features
- Hosting and branding
- Customer portal
- Supported integrations and APIs
- Unlimited CDR loaders
Why Partners Choose Tekton Billing
Telecoms providers, MSPs and subscription businesses choose Tekton Billing for far more than software. Here is what sets us apart.
Fully Supplier-Agnostic
Tekton Billing isn’t tied to any network or distributor, so you choose the suppliers that suit your business and change them whenever you need to.
New Providers Built Free
Usage loads from more than 400 supported providers. If one of yours isn’t on the list, we build the connection for you at no extra cost.
Your Brand, Front and Centre
Customers see your logo, colours and web address on their portal, invoices and emails, never ours, giving you a real edge over competitors.
Everything Included
Unlimited users, every module, hosting, branding and the customer portal come as standard, with no light version and no add-on fees.
UK Billing Specialists
Our UK-based team understands billing inside out, from rate cards and supplier files to month-end, and is on hand whenever you need us.
Certified and Secure
Tekton Billing is certified to ISO 27001 and Cyber Essentials, and every ZOEY user is protected by two-factor authentication as standard, with single sign-on (SSO) available for your team and your customers.
ZOEY Questions
What types of services can ZOEY bill?
ZOEY bills recurring, usage and one-off charges across mobile, fixed line, VoIP, connectivity, IoT, managed IT, hosting and SaaS, all on a single customer invoice.
Can we migrate from our current billing system?
Yes. Our team manages the migration with you, from mapping your customers, services and tariffs to checking your first bill runs, so you can switch with confidence.
Do we need to run billing ourselves?
No. You can run ZOEY with your own team and our support, or choose bureau billing and let our specialists handle the day-to-day operation.
How is ZOEY priced?
Self-Managed and Bureau Billing both start from £200 a month, plus a small percentage of the revenue you bill through ZOEY. Every module, unlimited users and the customer portal are included. Use the estimator on our pricing page for an indication.
What if one of our suppliers isn’t supported?
ZOEY already loads usage from more than 400 providers. If one of yours isn’t supported, we build the connection free of charge.
Can ZOEY bill recurring and usage charges on the same invoice?
Yes. ZOEY rates usage from more than 400 supported providers every hour and combines it with recurring charges, one-off charges and bundles on a single invoice for each customer.
How do we know we have outgrown our current billing system?
Common signs are supplier files checked by hand before every bill run, separate invoices for different services, month-end bottlenecks and margins you cannot see by service or customer. If these sound familiar, it is time to look at a platform built for multi-service billing, like ZOEY.
More Ways ZOEY Can Support Your Growth
ZOEY SP: Direct Network Provisioning
For mobile service providers, ZOEY SP adds direct O2 and Vodafone provisioning, so you can connect, port, bar and manage services from the same platform you bill from.
ZOEY Rate: Rating at Scale
For service providers and networks with their own CRM, portals and invoicing, ZOEY Rate mediates and rates many millions of usage records and returns rated data to your systems.
What Our Partners Say on Google
Real reviews from businesses that run their billing on ZOEY with Tekton Billing.
Poonam Bhosle
Google review
“This platform is easy to use, and has streamlined our billing process significantly. The features and tools save time and improve efficiency, and the support team is always responsive and helpful.”
Guy Tate
Google review
“They have made IT, telecoms and mobile billing simple… guiding us through the process to where our invoices are going out earlier than we even imagined.”
Amelia King
Google review
“Not only is the platform easy to use and designed with the end user in mind, but the support is unmatched… Their onboarding and continued tech support is fantastic!”
See Your Services Billed in ZOEY
A demo with Tekton Billing is a working session, not a sales pitch. Bring your real billing challenges and we will show you exactly how ZOEY handles them.
01
Tell Us About Your Business
Share the services you sell, the suppliers you use and where billing takes too long today.
02
See ZOEY With Your Scenarios
We walk through your tariffs, supplier files and invoices in ZOEY, from the admin portal to the customer view.
03
Get a Clear Proposal
You receive a clear proposal covering scope, migration and pricing, with no obligation to proceed.