Telecoms Billing Software That Keeps Up With Your Business

More suppliers and services should mean more opportunity, not more billing work.

ZOEY is cloud-based telecom billing software for resellers and service providers. It brings recurring and usage-based billing, usage rating and supplier reconciliation together in one award-winning platform, with an admin portal for your team and a branded customer portal for your customers built in.

Whether you resell mobile, voice, hosted communications or connectivity, ZOEY gives you accurate invoices, protected margins and a billing operation that grows with you.

400+ Supported Providers

One Invoice, Every Service

Network Integrations

Fully Independent

Is Your Billing Keeping Pace With Your Portfolio?

Every new supplier and service adds complexity. If these sound familiar, your billing is holding you back.

Separate Bills per Service

Mobile, voice and connectivity billed separately, confusing customers.

Manual Supplier Files

Usage files collected, reformatted and uploaded by hand every month.

Missed Wholesale Charges

Supplier charges you pay for that never make it onto an invoice.

Endless Billing Queries

Customers calling for usage and invoice copies they can’t see themselves.

One Invoice Across Every Supplier and Network

Bill mobile, voice, hosted communications and connectivity together. ZOEY combines rentals, usage and one-off charges into one clear customer invoice, with the service detail your customers need to understand it.

Multi-brand invoicing supports dealer and white-label models, so every customer sees the right brand on every bill.

Everything a Telecoms Reseller Needs

ZOEY includes every feature as standard, from usage loading to the portal your customers log in to.

Automatic Usage Loading

CDRs and SDRs from 400+ supported providers, collected automatically and processed hourly, with new providers built free.

Your Own Retail Tariffs

Retail rate cards, bundles and allowances that sell your proposition, not simply your supplier’s tariff, with margins visible.

Revenue Assurance

Supplier reconciliation, margin analysis and pre-invoice checks that find the gaps between what you buy and what you bill.

Admin Portal

A wizard-led workspace for customers, services, tariffs and contracts, with bulk changes and automatic termination fees.

Customer Portal

A fully branded portal on your domain for invoices, usage, alerts and, on supported networks, real-time SIM swaps and bars.

Bureau Billing

Prefer to hand over the day-to-day? Our billing specialists can run billing for you, while you stay front of house.

Sell Your Proposition, Not Your Supplier’s Tariff

Configure the retail rate cards, bundles and allowances that suit your customers, and ZOEY applies them to every usage record automatically. The relationship between wholesale cost and retail price stays visible, so you always know your margin.

When prices change retrospectively, previously loaded usage is re-rated automatically, keeping every invoice accurate.

Self-Service Your Customers Will Notice

Through enhanced integrations with leading wholesale mobile providers, your customers can swap SIMs, apply bars and set spend caps in real time from your branded portal.

It is the level of control customers expect from the major networks, delivered under your brand, with fewer requests for your team to handle.

Real-Time SIM Swaps

Customers replace lost or damaged SIMs themselves, without raising a ticket.

Instant Call Barring

International, premium-rate and data bars applied and lifted on demand.

Spend Caps and Alerts

Multi-stage alerts by cost, percentage or time, with optional barring.

Ofcom Compliance

Online access to usage, spend and invoices, as Ofcom’s rules require.

Why Partners Choose Tekton Billing

Telecoms providers, MSPs and subscription businesses choose Tekton Billing for far more than software. Here is what sets us apart.

Fully Supplier-Agnostic

Tekton Billing isn’t tied to any network or distributor, so you choose the suppliers that suit your business and change them whenever you need to.

New Providers Built Free

Usage loads from more than 400 supported providers. If one of yours isn’t on the list, we build the connection for you at no extra cost.

Your Brand, Front and Centre

Customers see your logo, colours and web address on their portal, invoices and emails, never ours, giving you a real edge over competitors.

Everything Included

Unlimited users, every module, hosting, branding and the customer portal come as standard, with no light version and no add-on fees.

UK Billing Specialists

Our UK-based team understands billing inside out, from rate cards and supplier files to month-end, and is on hand whenever you need us.

Certified and Secure

Tekton Billing is certified to ISO 27001 and Cyber Essentials, and every ZOEY user is protected by two-factor authentication as standard, with single sign-on (SSO) available for your team and your customers.

From Separate Platforms to One Clear Operation

Your Comms Group

Your Comms Group brought fixed and mobile billing together in ZOEY and introduced customer self-service. “The team at Tekton have been brilliant with our system migration project. Knowledgeable, thorough and very helpful and quick to respond.” – Head of Operations, Your Comms Group

Telecoms Billing Questions

Can ZOEY bill mobile, fixed line and connectivity together?

Yes. ZOEY combines mobile, voice, VoIP, connectivity and other services on a single customer invoice, with rentals, usage and one-off charges together.

Which suppliers does ZOEY support?

ZOEY loads usage from more than 400 supported providers. If one of yours isn’t supported, we build the connection free of charge.

Can customers manage their own services?

Yes. Through your branded portal, customers can view invoices and usage and set alerts, and on providers with enhanced integrations they can swap SIMs and apply bars in real time.

Can we move from our current billing system?

Yes. Our team manages the migration, including supplier charge reconciliation, parallel invoice runs and tailored training.

Is ZOEY cloud-based?

Yes. ZOEY is cloud-based telecom billing software, hosted securely in the UK as standard, with hosting outside the UK available. Your team and your customers use it through a web browser, with nothing to install.

Can ZOEY bill recurring and usage charges together?

Yes. ZOEY rates usage from more than 400 supported providers every hour and combines it with recurring charges, one-off charges and bundles on a single invoice for each customer.

What Our Partners Say on Google

Real reviews from businesses that run their billing on ZOEY with Tekton Billing.

Jamie Shaw

Prestige Telecom Group · Google review

“At Prestige Telecom Group, we have used Tekton Billing for a number of years now, and I have never had an issue… Thank you Tekton for all of the support over the years!”

Ryan Mariner

Google review

“The platform is super user friendly, offering a clear ‘front end’ and ‘back end’ divide, with both being very easy to navigate… Where they truly excel though is in their support.”

Hany Elkateb

Google review

“You have made the bill run process very easy for us, and all the new additions you are adding are awesome and help simplify the process even more.”

Bring Your Most Demanding Tariff and Invoice

We will show you the supplier, rating and customer billing workflow that matters to your business, from usage file to customer invoice.

Tell Us About Your Business

Share the services you sell, the suppliers you use and where billing takes too long today.

See ZOEY With Your Scenarios

We walk through your tariffs, supplier files and invoices in ZOEY, from the admin portal to the customer view.

Get a Clear Proposal

You receive a clear proposal covering scope, migration and pricing, with no obligation to proceed.