Supplier API Integration
With our carrier network API integrations, your end-customers can perform SIM swaps, call bars and automated spend caps to many top wholesale mobile providers in real time.
Integrating industry-leading carriers
ZOEY integrates with industry-leading carriers (O2, Vodafone, DWS, Zest4, & Cellhire) allowing end-customers to self-serve an array of functions, from SIM swaps to call barring.
Our integration to leading mobile providers has always been a standout feature of our ZOEY platform and we continue to expand our set of existing SIM management integrations to include more vendors and a wider array of functions.
For more information, read our top tips for using APIs within the telecoms industry.
Benefits of our Supplier API Integration
Mediation
Call files can be pulled/pushed directly from the networks in near real-time. These are then loaded, rated and published on the customer portal. This allows the system to provide the end-user with up-to-date unbilled usage and alerts.
Provisioning
The system has full end-to-end integration with the provisioning SPIM (O2), VSS2 (Vodafone) and DWS interfaces, allowing clients to process transactions raised through the full lifecycle of a service:
- Connections / Port In / Port Migration
- Tariff Changes (Migrations)
- Disconnections / Port Out
- Add/Remove Bars
- Add/Remove Network Services (APNs, Wireless Office, CLIP etc)
- SIM/IMEI Change
Reporting/Alerting
The system is integrated with network-generated high usage reports taking unrated files and processing them to identify and alert on any high or unusual usage in advance of the standard network call file being delivered.
Subscriber Status
A facility to allow support staff to view the current subscriber status of a SIM at the network directly from within the system by performing a “Show SNB” / “Show SIM” transaction.
The self-serve functionality has been a massive win. Being able to guarantee bars, caps and alerts are live within hours, rather than days, and giving customers that level of control has been a game changer.
