Network Integrations That Put Your Customers in Control
Usage from 400+ providers. Real-time self-service on the networks that matter.
Most billing platforms stop at the invoice. ZOEY collects your usage automatically from more than 400 supported providers and, through enhanced integrations with leading wholesale mobile providers, lets your customers swap SIMs, apply bars and set spend caps from your branded portal.
As an independent billing vendor, Tekton Billing works with the suppliers you choose, and builds new provider connections free of charge whenever you need one.
400+ Supported Providers
New Providers Built Free
Automatic SFTP and API Collection
Real-Time Self-Service
Is Supplier Data Slowing Down Your Bill Run?
Supplier files are the starting point for every invoice. When collecting them is manual, everything downstream slows down.
Files Collected by Hand
Supplier files downloaded, renamed and uploaded manually, day after day.
Month-End Bottlenecks
Usage that only arrives at month end, squeezing every check into a few days.
Suppliers You Can’t Use
Billing platforms that limit which networks and distributors you work with.
Service Requests by Phone
SIM swaps and bars that need a ticket and a call to the network.
From Network File to Customer Portal
ZOEY handles every stage of usage loading, so your team can spread the billing workload across the month.
01
Collect
Whether providers publish files over SFTP or make usage available by API, ZOEY collects it automatically, with no manual downloads.
02
Load and Rate
CDRs and SDRs are loaded hourly and rated against your own tariffs, bundles and allowances.
03
Publish
Usage appears in your branded customer portal, with alerts triggered automatically as it loads.
04
Resolve
Unallocated usage is flagged throughout the month, so issues are fixed and bill runs start early.
What Enhanced Integrations Let Your Customers Do
For a number of leading mobile providers, ZOEY goes beyond usage. Enhanced integrations add real-time self-service actions for you and your customers.
Swap SIMs
Replace a lost or damaged SIM in real time from the portal, without raising a ticket or waiting for a call back.
Apply and Remove Bars
Bar international, premium-rate or data use instantly, and lift the bar just as quickly when it is no longer needed.
Set Spend Caps and Alerts
Multi-stage alerts by cost, percentage or time protect customers from bill shock, and you from large wholesale charges.
Enhanced Integrations Across 13 Networks and Growing
Enhanced integrations are live with 13 wholesale mobile networks, aggregators and IoT connectivity providers, with more in development. What each integration supports depends on the provider, so we confirm the exact capabilities for your suppliers before you start.
Bars on Every Integration
Apply and remove bars in real time on every network with an enhanced integration, straight from your portal.
SIM Swaps on Almost All
Replace lost or damaged SIMs in real time on almost every enhanced integration, with no ticket or call to the network.
More on Selected Networks
New connections, tariff changes, suspensions and reconnections are available where the network supports them.
Your Suppliers, Your Choice
Tekton Billing is independent and not tied to any network or distributor. You choose the providers that suit your business, and ZOEY brings their usage together into one billing process.
If we don’t support one of your suppliers yet, we build the connection for you, free of charge.
Supplier-Agnostic
Work with the networks, aggregators and distributors that suit your business best.
Free New Connections
New provider connections are built whenever you need them, at no extra cost.
One Billing Process
Usage from every supplier is rated, checked and invoiced in exactly the same way.
Robust Framework
A mature integration framework that supports network operators and aggregators.
ZOEY SP: Direct Network Provisioning
For mobile service providers, ZOEY SP integrates end to end with O2 and Vodafone provisioning interfaces, so you can run the whole service lifecycle from one place.
Connections, porting, tariff changes, bars, APNs, SIM and IMEI changes and disconnections are all handled in the same interface you bill from.
- Connect new customers and port numbers in or out
- Map retail tariffs to wholesale tariffs
- Add or remove bars and manage APNs
- Handle SIM and IMEI changes and disconnections
Why Partners Choose Tekton Billing
Telecoms providers, MSPs and subscription businesses choose Tekton Billing for far more than software. Here is what sets us apart.
Fully Supplier-Agnostic
Tekton Billing isn’t tied to any network or distributor, so you choose the suppliers that suit your business and change them whenever you need to.
New Providers Built Free
Usage loads from more than 400 supported providers. If one of yours isn’t on the list, we build the connection for you at no extra cost.
Your Brand, Front and Centre
Customers see your logo, colours and web address on their portal, invoices and emails, never ours, giving you a real edge over competitors.
Everything Included
Unlimited users, every module, hosting, branding and the customer portal come as standard, with no light version and no add-on fees.
UK Billing Specialists
Our UK-based team understands billing inside out, from rate cards and supplier files to month-end, and is on hand whenever you need us.
Certified and Secure
Tekton Billing is certified to ISO 27001 and Cyber Essentials, and every ZOEY user is protected by two-factor authentication as standard, with single sign-on (SSO) available for your team and your customers.
Network Integration Questions
How many providers does ZOEY support?
ZOEY loads CDRs and SDRs from more than 400 supported providers, and we continue to add more.
What if one of our suppliers isn’t supported?
We build new provider connections free of charge, so you can keep working with the suppliers you choose.
How often is usage collected?
Whether providers publish files over SFTP or by API, ZOEY collects them automatically and processes usage hourly, so unbilled values stay current.
What is an enhanced integration?
An enhanced integration goes beyond usage loading, adding real-time actions such as bars and SIM swaps and, on selected networks, new connections, tariff changes, suspensions and reconnections.
Which providers have enhanced integrations?
Enhanced integrations are live with 13 wholesale mobile networks, aggregators and IoT providers, and more are in development. Send us your provider list and we will confirm exactly which actions are available for each one.
What Our Partners Say on Google
Real reviews from businesses that run their billing on ZOEY with Tekton Billing.
Jamie Shaw
Prestige Telecom Group · Google review
“At Prestige Telecom Group, we have used Tekton Billing for a number of years now, and I have never had an issue… Thank you Tekton for all of the support over the years!”
Eric Lewis
Google review
“We moved our billing to Tekton in December 2023. Since then the support we’ve received has been first class… getting us up and running and ensuring our customers receive their bills on time.”
Lynne Baker
DWD · Google review
“We have been working with Tekton for several years now at DWD. They provide an excellent service, help and advice.”
Send Us Your Provider List
Tell us who you buy from. We will show you what ZOEY collects automatically, which self-service actions your customers get and how it all comes together.
01
Tell Us About Your Business
Share the services you sell, the suppliers you use and where billing takes too long today.
02
See ZOEY With Your Scenarios
We walk through your tariffs, supplier files and invoices in ZOEY, from the admin portal to the customer view.
03
Get a Clear Proposal
You receive a clear proposal covering scope, migration and pricing, with no obligation to proceed.