MSP Billing Software for Your Growing Service Portfolio
Your services have evolved. Give your billing the same room to grow.
ZOEY is MSP billing software that consolidates support contracts, Microsoft 365 and software licences, cloud services, security and telecoms onto one invoice. It combines recurring and usage-based billing with supplier cost visibility, an admin portal and a branded customer portal built in.
No more assembling the same invoices from separate spreadsheets every month, and no more licence changes slipping through the net.
One Invoice for Everything
Margin on Every Service
Branded Customer Portal
Open APIs and Zapier
Is Billing Holding Your MSP Back?
Managed service providers sell more services to more customers every year. Billing often struggles to keep up.
Spreadsheet Invoicing
Invoices rebuilt from spreadsheets and PSA exports every month.
Licence Changes Missed
Extra seats and mid-month changes that never reach the invoice.
Unclear Margins
No easy way to see which services actually earn their keep.
Telecoms as an Afterthought
Voice and connectivity billed separately from your IT services.
One Customer Invoice for Everything You Provide
Combine managed support, hosting, security, software licences and communications on one clear invoice. ZOEY shows every service and billing period clearly, so customers understand exactly what they are paying for.
Recurring charges can be billed monthly, quarterly or annually, in advance or arrears, with automatic prorating when services start, change or end mid-period.
- Managed support and security services
- Microsoft 365 and software licences
- Cloud, hosting and backup services
- Voice, mobile and connectivity
Everything Your MSP Needs to Bill With Confidence
Every feature is included as standard, with no light version and no chargeable add-ons.
Admin Portal
Accounts, services, contracts and billing records in one wizard-led workspace, with bulk changes across large numbers of services.
Revenue Assurance
Compare supplier charges with customer services, spot unexpected cost movements and find services that need a pricing review.
Customer Portal
A fully branded portal on your domain where customers see invoices, services and usage, reducing routine billing queries.
Work Alongside Your PSA, Accounting and Payment Systems
Keep service delivery in the tools your team already uses. Our open APIs and Zapier listing connect ZOEY with the systems around it, and live Stripe and GoCardless integrations, plus Direct Debit bureau files, take care of card and Direct Debit payments.
Invoice and ledger data exports cleanly to Xero, Sage, QuickBooks and other leading packages, so your accounts stay accurate without re-keying.
- Open APIs for PSA and CRM connections
- Pre-built Zapier integrations for HubSpot and Zoho, open APIs for any CRM
- Stripe, GoCardless and Direct Debit bureau payments
- Xero, Sage and QuickBooks exports
Keep Billing In House or Add Specialist Help
Run ZOEY with your own team and Tekton Billing’s support, or hand the day-to-day to our bureau specialists and focus on your customers.
Either way, you get the complete ZOEY platform, both portals and a UK team that understands billing inside out.
Self-Managed
Your team runs billing in ZOEY, backed by training and day-to-day support.
Bureau Billing
Our specialists run billing day to day as an extension of your team.
Managed Migration
We move your billing to ZOEY, with parallel runs before go-live.
Tailored Training
One-to-one sessions using your own services and data.
Why Partners Choose Tekton Billing
Telecoms providers, MSPs and subscription businesses choose Tekton Billing for far more than software. Here is what sets us apart.
Fully Supplier-Agnostic
Tekton Billing isn’t tied to any network or distributor, so you choose the suppliers that suit your business and change them whenever you need to.
New Providers Built Free
Usage loads from more than 400 supported providers. If one of yours isn’t on the list, we build the connection for you at no extra cost.
Your Brand, Front and Centre
Customers see your logo, colours and web address on their portal, invoices and emails, never ours, giving you a real edge over competitors.
Everything Included
Unlimited users, every module, hosting, branding and the customer portal come as standard, with no light version and no add-on fees.
UK Billing Specialists
Our UK-based team understands billing inside out, from rate cards and supplier files to month-end, and is on hand whenever you need us.
Certified and Secure
Tekton Billing is certified to ISO 27001 and Cyber Essentials, and every ZOEY user is protected by two-factor authentication as standard, with single sign-on (SSO) available for your team and your customers.
MSP Billing Questions
Can ZOEY bill IT services and telecoms together?
Yes. ZOEY combines managed services, licences, cloud, security, voice and connectivity on one customer invoice.
Does ZOEY replace our PSA?
No. ZOEY works alongside your PSA. Our open APIs and Zapier listing let you connect the customer and service data billing needs.
How does ZOEY handle mid-month changes?
Recurring charges prorate automatically when services start, change or end during a billing period, so invoices stay accurate.
Can we see our margin by service?
Yes. Margin analysis and supplier reconciliation show which services, customers and suppliers earn their keep.
Can MSPs consolidate IT and telecoms billing in one platform?
Yes. ZOEY bills support contracts, Microsoft 365 and software licences, cloud services, security and telecoms together, so each customer receives one accurate invoice and you can see your margin by service.
How do we know we have outgrown our billing system?
Typical signs are invoices rebuilt from spreadsheets and PSA exports every month, licence changes that are missed or billed late, and no clear view of margin by customer or service. ZOEY is built to remove that manual work.
What Our Partners Say on Google
Real reviews from businesses that run their billing on ZOEY with Tekton Billing.
Guy Tate
Google review
“They have made IT, telecoms and mobile billing simple… guiding us through the process to where our invoices are going out earlier than we even imagined.”
Jamie Forbes
Elevate Cloud · Google review
“She took the time to explain everything clearly, answered all of my questions, and made what could have been a stressful situation feel simple and manageable.”
Kenith Munro
Google review
“As someone who is new to the world of comms, I have found the customer support provided by Tekton second to none. The support has been exceptionally friendly and professional.”
Show Us Your Most Complicated MSP Invoice
Bring your service mix, a supplier file and a mid-period change. We will show you exactly how ZOEY handles it, from admin portal to customer view.
01
Tell Us About Your Business
Share the services you sell, the suppliers you use and where billing takes too long today.
02
See ZOEY With Your Scenarios
We walk through your tariffs, supplier files and invoices in ZOEY, from the admin portal to the customer view.
03
Get a Clear Proposal
You receive a clear proposal covering scope, migration and pricing, with no obligation to proceed.