ISP Billing Software for Connectivity Providers
Grow your connectivity portfolio without outgrowing your billing.
ZOEY combines recurring connectivity charges, usage and additional services on clear customer invoices, with an admin portal for your team and a branded customer portal for your customers built in.
Installations, upgrades, cancellations and add-ons are billed accurately, with prorating applied automatically, so every invoice is right first time.
Connectivity and Voice
Automatic Prorating
Contract Tracking
Branded Customer Portal
Is Your Billing Slowing Your Growth?
Connectivity providers add customers, products and suppliers quickly. Billing needs to keep up.
Mid-Month Changes
Upgrades and cancellations recalculated by hand every billing period.
Separate Invoices
Connectivity, voice and hardware billed on different invoices.
Missed Renewals
Contract end dates buried, with renewals and fees easy to miss.
Supplier Cost Gaps
Wholesale circuits you pay for that aren’t matched to billing.
Bring Your Connectivity Portfolio Together
Combine broadband, fibre, leased lines, hosted voice, hardware, hosting and support on the same customer invoice. ZOEY organises the service information and billing periods so every customer understands their account.
Where your services include usage, ZOEY rates it against your own pricing rules and combines it with recurring charges, rather than leaving it in a separate calculation.
- Recurring connectivity and voice services
- Installation, hardware and one-off charges
- Usage rated against your own pricing
- Multi-brand invoicing for partners
Built for the Way ISPs Bill
Every feature is included as standard, with no chargeable add-ons.
Changes During the Period
Service starts, upgrades and cancellations prorate automatically, so charges are reviewed before the invoice run, not after.
Contracts and Renewals
Contract end dates, renewals and pro-rated early termination fees tracked and calculated for you, at no extra cost.
Margins and Supplier Costs
Supplier reconciliation and margin analysis highlight circuits and services that need attention before they cost you more.
Integration Requirements Agreed Up Front
Every ISP has a different mix of suppliers, accounting, payment and provisioning systems. We talk through yours at the start, confirm which connections are available and agree any additional work before you commit.
That means no surprises, and a billing platform that fits the way your business already works.
Supplier Data
Usage and charges from 400+ supported providers, with new ones built free.
Open APIs
Connect ZOEY to your CRM, provisioning and service systems.
Payments
Stripe, GoCardless and other card and Direct Debit providers.
Accounting
Invoice and ledger exports ready for Xero, Sage, QuickBooks and more.
Why Partners Choose Tekton Billing
Telecoms providers, MSPs and subscription businesses choose Tekton Billing for far more than software. Here is what sets us apart.
Fully Supplier-Agnostic
Tekton Billing isn’t tied to any network or distributor, so you choose the suppliers that suit your business and change them whenever you need to.
New Providers Built Free
Usage loads from more than 400 supported providers. If one of yours isn’t on the list, we build the connection for you at no extra cost.
Your Brand, Front and Centre
Customers see your logo, colours and web address on their portal, invoices and emails, never ours, giving you a real edge over competitors.
Everything Included
Unlimited users, every module, hosting, branding and the customer portal come as standard, with no light version and no add-on fees.
UK Billing Specialists
Our UK-based team understands billing inside out, from rate cards and supplier files to month-end, and is on hand whenever you need us.
Certified and Secure
Tekton Billing is certified to ISO 27001 and Cyber Essentials, and every ZOEY user is protected by two-factor authentication as standard, with single sign-on (SSO) available for your team and your customers.
ISP Billing Questions
Can ZOEY bill connectivity and voice on one invoice?
Yes. Broadband, fibre, leased lines, hosted voice, hardware and support can all sit on one customer invoice.
How are mid-month changes handled?
Recurring charges prorate automatically when services start, change or end during a billing period.
Does ZOEY track contracts?
Yes. ZOEY tracks contract end dates and renewals and calculates pro-rated early termination fees automatically.
Can ZOEY connect to our other systems?
Yes. ZOEY has open APIs, a Zapier listing, Stripe and GoCardless integrations, Direct Debit bureau files and exports for Xero, Sage, QuickBooks and more. We confirm your integration requirements up front.
What Our Partners Say on Google
Real reviews from businesses that run their billing on ZOEY with Tekton Billing.
Lynne Baker
DWD · Google review
“We have been working with Tekton for several years now at DWD. They provide an excellent service, help and advice.”
Sarah Hudson
Google review
“We have been using Tekton for our billing for just over 12 months and they offer a great service from start to finish. Easy to use system and full support from the helpdesk team.”
Victoria
Google review
“Great interface and billing experience, and all the support you could ask for. The whole team are great!”
Book an ISP Billing Demo
A demo with Tekton Billing is a working session, not a sales pitch. Bring your real billing challenges and we will show you exactly how ZOEY handles them.
01
Tell Us About Your Business
Share the services you sell, the suppliers you use and where billing takes too long today.
02
See ZOEY With Your Scenarios
We walk through your tariffs, supplier files and invoices in ZOEY, from the admin portal to the customer view.
03
Get a Clear Proposal
You receive a clear proposal covering scope, migration and pricing, with no obligation to proceed.