Ofcom update: Is your channel business compliant?

Ofcom update: Is your channel business compliant?

Without much song or dance, Ofcom’s most recent amends to their General Conditions, with new rules around giving end-customers more control over bundles and alerts, came into effect on 17th December 2021. And with even more new guidance arriving mid-year, it’s...
Do I really need a billing system?

Do I really need a billing system?

Given that we sell a billing platform, our usual answer is yes. But that’s not the point of this blog. A lot of the potential customers we speak to have a slightly skewed point of view of what a billing platform can do, and what’s involved in adopting a system like...
Building credibility in the channel through your billing

Building credibility in the channel through your billing

The connected world and social media can be a blessing and a curse. It allows businesses to easily market to a huge audience, but equally if a business does something wrong, the rest of the world gets to know about it very quickly! And in such a competitive market,...
How automation will improve your billing

How automation will improve your billing

Automation is one of those buzz-words that you hear across the channel, and while it is certainly over-used, it’s still an essential aspect of your operation, enabling you to be more efficient and accurate with your customers data. Plus, taking away the monotonous,...
The benefits of self-serve functionality

The benefits of self-serve functionality

As more and more businesses move their operations to the cloud and leverage collaboration tools like video calling, data usage is increasing massively – nearly doubling in the last year. While increased usage is always a boom for the channel, such increases can lead...