How can channel businesses use billing to their advantage?
With so many competitors ready and waiting to poach customers, as well as the constant race to reduce prices to attract more new customers, channel organisations need genuinely unique selling points, and a level of customer service that can’t be matched by those same...
What does billing the future of communications look like?
It’s an exciting time to be a part of the telecoms industry. Data usage has exploded in recent years and with so many new technologies being adopted, resellers have a huge opportunity to differentiate their brands, not just through the solutions they offer, but how...
Dispelling the myth that it’s “hard to move billing systems”…
The common perception within the IT and Telecoms reseller space is that billing migrations are painful and disruptive. This is a perception that we have tried actively to change – why should it be that difficult? With hundreds of migrations completed in the last 3...
Ofcom update: Is your channel business compliant?
Without much song or dance, Ofcom’s most recent amends to their General Conditions, with new rules around giving end-customers more control over bundles and alerts, came into effect on 17th December 2021. And with even more new guidance arriving mid-year, it’s...