A selection of case studies from our customers
We have now dealt with Tekton for almost 2 years and love the fact that the staff work as 1 team. Would highly recommend the services of Tekton to anyone looking to have a dynamic billing bureau service. You won’t look back!
Great support and service! Nothing is too much trouble as we are new to billing, but the whole team have been great.
We have been working with Tekton Billing for a little over a year now. It is the best decision we made. Their billing platform is very easy to navigate through and has everything on it that we need. No more Excel spreadsheets for us.
Best billing platform for the Telecoms industry by far! Our existing platform was far too rigid and didn’t move with the times. Moving to Tekton was a breeze, far greater flexibility which in turn has led to greater profits! Support team are fantastic and queries are dealt with there and then on the phone. Anyone looking for a billing system for their Telecoms, look no further!
Outstanding piece of software. Clean, clear and easy to navigate. Charlie and Khareana are always on hand to advise when looking through the hundreds of reporting options.
They’re always open to bespoke development and have assisted on calls directly, with both networks and customers. I couldn’t recommend ZOEY and the Tekton team enough.
Your Comms Group
Previously, YCG had two disparate billing platforms – one for landline and broadband products, and another for mobile and IoT services. This was not ideal, with customers receiving multiple monthly bills from the same supplier.
Chen Kotecha (Scancom’s Managing Director) found that, while his incumbent billing platform was performing as intended, it wasn’t giving him the experience he wanted.
IPEX’s previous billing platform was hindering the performance of the team due to a complex user interface and system limitations that dictated at what stage of the month certain tasks could be performed.