ZOEY continues to evolve to the billing needs of Channel operators With businesses driving to find new efficiencies, self-service is becoming increasingly important to ensure your team are maximising their productivity and delivering the right level of service to your...
This year’s Comms National Awards was certainly one to remember. From pandas drinking champagne out of the bottle to Colin Murray’s excellent commentary, it was a great night. Not only for the Channel to unwind, especially after the last six months, but for Tekton it...
Right now, businesses are trying to find ways to work leaner and smarter. Digital enablement and optimisation are quickly becoming key focuses as operations are finding new ways to adapt to the economic landscape after the challenges of the National Lockdown.One way...
ZOEY: Helping Channel Resellers Resist the Pandemic Recession Back in August, the UK announced it had slid back into a recession. Obviously, the largest contributing factor to this was the global pandemic and resulting economic impact. Thankfully, outlooks were...
Since we officially launched ZOEY back at Channel Live in September 2019, a lot has changed. But even in the midst of the largest economic upheaval for over a generation, we could not be prouder to see how the business has flourished in just 12 months. ZOEY’s...
Flexible working policies and a business’ approach to implementing them, have been thrust to the top of boardroom agendas in the last couple of months and businesses are realising the importance of ensuring employees have access to the resources and infrastructure...
Even though BT announced last year that they will start to deactivate the ageing ISDN telephone network in 2025, many businesses are still not aware that their telephony system may need replacing before the network is switched off for good. If left too late,...
The introduction of GDPR in May last year caused many headaches in the run up to the deadline and as it came and went, businesses struggled to ensure they were compliant with the new laws. The threat of penalisation has prompted organisations to invest significant...
In the last decade, telecom providers have been racing to find the lowest price first in order to attract new customers and keep existing ones from leaving. With market rivals having to copy this practice to stay competitive, it has become an uphill struggle to...
The current switchover and uptake of 5G technology represents a fundamental change compared to 4G and previous mobile data networks. New and improved features like one millisecond latency and high bandwidth (up to 10 Gbps), as well as the rise in connected devices and...
