Have you seen our new Customer portal?

Have you seen our new Customer portal?

ZOEY continues to evolve to the billing needs of Channel operators With businesses driving to find new efficiencies, self-service is becoming increasingly important to ensure your team are maximising their productivity and delivering the right level of service to your...
ZOEY – Highly Commended

ZOEY – Highly Commended

This year’s Comms National Awards was certainly one to remember. From pandas drinking champagne out of the bottle to Colin Murray’s excellent commentary, it was a great night. Not only for the Channel to unwind, especially after the last six months, but for Tekton it...
Bureau Vs. Self-billing: What’s the difference?

Bureau Vs. Self-billing: What’s the difference?

Right now, businesses are trying to find ways to work leaner and smarter. Digital enablement and optimisation are quickly becoming key focuses as operations are finding new ways to adapt to the economic landscape after the challenges of the National Lockdown.One way...
Tekton Billing One Year On: A Story of Success

Tekton Billing One Year On: A Story of Success

Since we officially launched ZOEY back at Channel Live in September 2019, a lot has changed. But even in the midst of the largest economic upheaval for over a generation, we could not be prouder to see how the business has flourished in just 12 months. ZOEY’s...
Is your business ready for the ISDN Switch Off?

Is your business ready for the ISDN Switch Off?

Even though BT announced last year that they will start to deactivate the ageing ISDN telephone network in 2025, many businesses are still not aware that their telephony system may need replacing before the network is switched off for good. If left too late,...
Dealing with GDPR within telecoms

Dealing with GDPR within telecoms

The introduction of GDPR in May last year caused many headaches in the run up to the deadline and as it came and went, businesses struggled to ensure they were compliant with the new laws. The threat of penalisation has prompted organisations to invest significant...
Embracing 5G

Embracing 5G

The current switchover and uptake of 5G technology represents a fundamental change compared to 4G and previous mobile data networks. New and improved features like one millisecond latency and high bandwidth (up to 10 Gbps), as well as the rise in connected devices and...