You’re probably sick of hearing how the world is changing, or already has, thanks to Covid. But the honest truth is that it has, and the future is less predictable than before. Though, consumer confidence may finally be starting to increase again! And even...
What a 2021 it’s been so far! And with Freedom Day now behind us, there seems to be a feeling of renewed positivity and optimism. This is especially evident in the Channel, given the surge in demand for connectivity and voice services over the last twelve months. Even...
Tekton is always looking for new ways to evolve ZOEY’s billing capabilities and improve service to our partners. One of the best ways to ensure this continuous development is by attracting talented staff; those with the experience and drive to create something better...
One of the greatest aspects of the channel is how the industry continually provides opportunities for young entrepreneurs leveraging new technology and approaches to connectivity and IT service delivery. But even the smartest, most technical and forward-thinking...
It’s back to BAU for Tekton After over a year of remote working, it is with great pleasure that we can announce that the entire team is now back in the office, enabling the team to collaborate in person and get back to business as usual! Since the...
In such a competitive marketplace, channel operations need to stand out from the crowd if they are to attract new customers. And in this new digital-first world, end-users want to manage their own accounts easily, supported by clear and robust usage data to inform...
We all know how tight margins are in the Channel, especially with such strong competition and ever-shrinking budgets… To help start your 2021 off in the right way, our ‘10 steps for the perfect bill run’ will help you optimise your process and maximise your margins...
Here at Tekton, we’re always looking to enhance the robust billing capabilities and ease-of-use that have made ZOEY such a popular billing platform in the channel. While businesses are strained and adapting through the pandemic, we’re fully focussed on adding features...
ZOEY continues to evolve to the billing needs of Channel operators With businesses driving to find new efficiencies, self-service is becoming increasingly important to ensure your team are maximising their productivity and delivering the right level of service to your...
This year’s Comms National Awards was certainly one to remember. From pandas drinking champagne out of the bottle to Colin Murray’s excellent commentary, it was a great night. Not only for the Channel to unwind, especially after the last six months, but for Tekton it...
