Automatic Hourly CDR Processing
Stay up-to-date with live activity on your customer base and improve your responsiveness with our automatic hourly call data imports.
Built upon network-level architecture, ZOEY has the capability to automatically import call data records on an hourly basis.
Stay right up-to-date with live activity on your base
ZOEY enables you to stay up-to-date with live activity on your base and ensures you can respond efficiently and effectively to the latest data as and when it is received from your suppliers.
Moreover, with live unbilled data collected automatically via hourly CDR processing, ZOEY provides extensive interactive reporting, enabling end-users to query usage in real-time, such as Top 10 Users by Spend & Top 10 Users by Usage & Out of Bundle Breakdowns.
Benefits of Automatic Hourly CDR Processing
Increased accuracy
By automating the CDR processing, the system can accurately and consistently apply the appropriate billing rates and charges for each call, eliminating the risk of human error.
Increased efficiency
Automated CDR processing can significantly reduce the time and effort required to generate invoices and bill customers. This can free up resources to focus on other tasks, such as customer service and sales.
Improved cash flow
With accurate and timely billing, you can more easily manage your cash flow and ensure you receive payments in a timely manner.
Enhanced customer satisfaction
Automated CDR processing can lead to improved customer satisfaction as it ensures that customers are only charged for the services they have actually used, and at the correct rates.
Increased competitiveness
By streamlining billing processes and improving accuracy and efficiency, you can become more competitive in the marketplace.
Fantastic product and even better support from the team at Tekton.
