A Billing Admin Portal Built for the Way You Work
One wizard-led workspace for customers, services, tariffs and invoice runs.
The ZOEY Admin Portal replaces clunky, table-driven screens with guided workflows for every common billing task, from new connections and tariff changes to contract renewals and early termination fees.
It is part of the complete ZOEY platform, connected to the branded portal your customers use, so your team spends less time on admin and more time on your customers.
Wizard-Led Workflows
Bulk Changes Built In
Hourly CDR Processing
Contract Management
Still Running Billing Record by Record?
Legacy billing systems make simple jobs slow and costly. If your team recognises these, it is time for a better way.
Endless Clicks
Simple changes, such as a tariff upgrade, repeated across every service by hand.
Renewals Missed
Contract end dates buried in spreadsheets, with renewals and termination fees easy to miss.
Usage That Goes Unbilled
Supplier records that can’t be matched to a service and quietly disappear from the bill.
Out-of-Date Usage
Unbilled values that only update once a month, far too late to prevent bill shock.
Everything Your Team Needs to Run Billing
Customers, services, products and pricing, managed from one connected workspace.
Customer Management
A consolidated view of every account, with services, contract dates, suppliers and charges in one place, plus cost centres for split billing.
Service Management
Wizard-driven provisioning, tariff changes and disconnections, with key details populated automatically to save time and avoid errors.
Tariffs and Bolt-Ons
A reusable product catalogue with user-defined categories and nominal codes, keeping pricing consistent and revenue analysis accurate.
Fixed Charges
One-off, monthly, quarterly and annual charges, billed in advance or arrears, with automatic prorating whenever services change.
Bundles and Allowances
Individual, shared and pooled allowances for minutes, texts and data, with prorating, roll-over and self-optimising bundles.
Bespoke Customer Pricing
Line-level pricing, discounts and time-limited promotions that expire automatically, without duplicating your tariffs.
Bulk Changes in a Few Clicks
Tasks that take endless clicks in other billing platforms take just a few in ZOEY. Apply changes across large numbers of services in a single workflow, and review the affected records before you commit.
Tekton Billing also applies annual RPI price increases for partners free of charge, so one of the most time-consuming jobs of the year becomes one of the simplest.
- Tariff upgrades and re-grades
- Contract end-date updates at renewal
- Cost centre and username changes
- Product, bolt-on, rating and bar changes
Contract Management Included
Track renewals, forecast revenue and apply early termination fees without a separate system. The contract management suite is included in ZOEY at no extra cost, with full renewal tracking and a commissioning module.
Contract end dates can also be shared with customers through their portal, so everyone has the same view.
- Upcoming renewals identified to support retention
- Contract end dates and remaining terms at a glance
- Automatic, pro-rated early termination fees
- New end dates applied in bulk, co-terminus or individually
- Commission tracking for revenue and profit share models
Hourly CDR Processing and Rating
ZOEY collects and processes usage from more than 400 supported providers every hour, so unbilled values stay current for reporting, alerts and barring.
When prices change retrospectively, previously loaded usage is re-rated automatically, so your invoices are always right first time.
Automatic Collection
Files are collected automatically by SFTP and API, wherever providers publish them.
Automatic Re-Rating
Previously loaded usage is re-rated automatically when prices change.
Missing File Alarms
A real-time alarm is raised if an expected supplier file does not arrive.
Unallocated Usage
Records that cannot be allocated or rated are held for guided resolution.
From Management Reporting to Branded Invoices
Clear insight for your management team and professional invoices for your customers.
Management Reporting
Interactive dashboards for product performance, profit and loss and supplier reconciliation, with drill-down to individual transactions.
Multi-Brand Invoicing
Dealer and white-label billing, with branded PDFs, tailored messaging, advertising panels and multiple sender addresses.
Invoice Runs
Recurring charges, rated usage and one-off items brought together, then posted and emailed to customers in a single invoice run.
Why Partners Choose Tekton Billing
Telecoms providers, MSPs and subscription businesses choose Tekton Billing for far more than software. Here is what sets us apart.
Fully Supplier-Agnostic
Tekton Billing isn’t tied to any network or distributor, so you choose the suppliers that suit your business and change them whenever you need to.
New Providers Built Free
Usage loads from more than 400 supported providers. If one of yours isn’t on the list, we build the connection for you at no extra cost.
Your Brand, Front and Centre
Customers see your logo, colours and web address on their portal, invoices and emails, never ours, giving you a real edge over competitors.
Everything Included
Unlimited users, every module, hosting, branding and the customer portal come as standard, with no light version and no add-on fees.
UK Billing Specialists
Our UK-based team understands billing inside out, from rate cards and supplier files to month-end, and is on hand whenever you need us.
Certified and Secure
Tekton Billing is certified to ISO 27001 and Cyber Essentials, and every ZOEY user is protected by two-factor authentication as standard, with single sign-on (SSO) available for your team and your customers.
Admin Portal Questions
Who is the admin portal for?
It is the workspace your billing team uses every day to manage customers, services, tariffs, contracts and invoice runs. With bureau billing, our specialists use it on your behalf.
How often is usage loaded?
ZOEY collects and processes CDRs and SDRs hourly from supported providers, so unbilled usage stays current throughout the month.
Can we make changes in bulk?
Yes. Tariff changes, contract dates, cost centres, usernames, bolt-ons and bars can all be updated across many services in a single workflow.
Does ZOEY calculate early termination fees?
Yes. ZOEY calculates accurate, pro-rated early termination fees automatically from each service’s contract terms.
Can our team sign in with single sign-on?
What Our Partners Say on Google
Real reviews from businesses that run their billing on ZOEY with Tekton Billing.
Hany Elkateb
Google review
“You have made the bill run process very easy for us, and all the new additions you are adding are awesome and help simplify the process even more.”
Michael Hall
Google review
“They understand my business requirements and have made the whole invoicing process much easier. It is seamless every single month and I am very grateful for their support.”
Victoria
Google review
“Great interface and billing experience, and all the support you could ask for. The whole team are great!”
See a Customer From Set-Up to Invoice
A demo with Tekton Billing is a working session, not a sales pitch. Bring your real billing challenges and we will show you exactly how ZOEY handles them.
01
Tell Us About Your Business
Share the services you sell, the suppliers you use and where billing takes too long today.
02
See ZOEY With Your Scenarios
We walk through your tariffs, supplier files and invoices in ZOEY, from the admin portal to the customer view.
03
Get a Clear Proposal
You receive a clear proposal covering scope, migration and pricing, with no obligation to proceed.