ZOEY mobile - new mobile enabled customer portal

Tekton Billing launches first mobile enabled Customer Portal

We’re delighted to announce the launch of ZOEY Mobile, the first mobile enabled Customer Portal in the telecom billing industry. This pioneering feature will revolutionise how resellers and end users manage their accounts, offering seamless and convenient access on the go.

Meeting the demand for Mobile Accessibility with ZOEY Mobile

Responding to the growing demand for mobile accessibility, Tekton Billing has developed ZOEY Mobile to empower both partners and end users. While desktop self-service web portals have already transformed customer interactions, Tekton Billing has taken this a step further. We have now enabled users to manage their accounts effortlessly, anytime and anywhere, directly from their mobile devices.

With ZOEY Mobile, users gain instant access to crucial financial information. This includes unbilled charges, current spend and bundle consumption, ensuring they remain up-to-date with their account status. They can also view raised invoices and download PDFs, streamlining financial management. Additionally, we offer an array of self-service options, such as managing personal information and implementing call bars, thanks to our extensive supplier API integrations.

Key Benefits of ZOEY MobileZOEY mobile first mobile enabled customer portal

By enhancing the accessibility of self-service options, telcos can empower their customers to take control of their accounts. They can interrogate usage and billing data, and perform billing-related tasks more conveniently. This not only boosts customer satisfaction but also reduces the burden on customer support teams, leading to significant operational efficiency gains.

Importantly, the consistent interface across both desktop and mobile platforms, thanks to ZOEY Mobile, ensures a seamless and intuitive user experience. This is ideal for Zoho and consumer customers who are used to consuming other utility portals via their mobile device.

A Vision for the Future of Telecom Billing

ZOEY Mobile is testament to Tekton Billing’s commitment to innovation and user-centric solutions.

“This new feature not only enhances the user experience but also represents a significant step forward in the telecom billing landscape.” Harry McKeever, Managing Director

By focusing on cutting-edge technology and user-friendly features, Tekton Billing continues to shape the future of telecom billing.

Join Us in Embracing the Future

ZOEY Mobile is just one of the many reasons to choose Tekton Billing and embark on the future of telecom billing!

Contact us today to experience the convenience and power of ZOEY for yourself! Book a Demo

“Best billing platform for the Telecoms industry by far! Our existing platform was far too rigid and didn’t move with the times. Moving to Tekton was a breeze, far greater flexibility which in turn has led to greater profits!”
Read More – Press Coverage on the Release:

The news has been well received in the press, with coverage in the following:

 

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